SHIPPING & REFUND POLICY

Here at I WEAR MY STYLE, we are committed to deliver your orders within the stipulated time period of 1-14 working days. We offer Cash on Delivery all over India. In case of any delays, our team is committed to keep you updated at every step. We assume you have read our Return and Exchange policy before making any purchases from the website. 

DAMAGES IF ANY

If when you receive your parcel you notice that it is damaged or tampered with you should refuse to accept it. You can call or WhatsApp our customer care at 728-999-1606, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. Shipping cost will be borne by us. 

 

EXCHANGE POLICY: 

I Wear My Style has an exchange policy for store credits ONLY.

1. Returned items must be unused, unworn, and in their original condition and packaging. 

2. To receive a full store credit, return your item(s) within 10-12 days of your order being delivered. Items should be returned in their original condition. 

3. Should you wish to return all or a part of your order, you need to let us know within 2 working days from the date of receiving your parcel. You can call our customer care numbers between 10:30 A.M. and 6:30 P.M. from Monday to Saturdays. Sundays we are closed. Kindly call at 728-999-1606

3. We can arrange a reverse pick up and INR 100 gets deducted from store credits. We will use the balance amount as store credit which can be used by you on your next purchase. Store Credits are valid for 6 months from date of returning the order.

4. If the return is due to an error on our part (damaged/torn/defective product), we will first, try to undo the defect and send out a replacement. If the defect is not rectified from our end also, we will reimburse the invoice value as well as the shipping charge you bear to return the package. All returns which are not valid will not be accepted and will be sent back. 

5. Incase you have placed an order for over 5 items, then only 50% of the order is exchangeable. 

6. If there is a logistical delay or glitch, we do not take responsibility for the same.. If order has been shipped at our end and tracking number has been sent, yet there is 2-3 day delay at logistics end, due to their operational issues, we won't be able to take responsibility as these things are not in our control. Rest assured, we will provide full assistance for updates. If we have not shipped out the order at our end and taken advance payment, we refund the amount in case of delay in processing, at our end.

7. For any exchange order that is delivered, we charge a COD fee of 100/-/

8. An exchange order cannot be exchanged twice. We only exchange once.

9. Please ship back items to below address-

I WEAR MY STYLE, FACTORY ADDRESS

1821/4, 2nd Floor, Sher Singh Bazaar,

Kotla Mubarakpur Main Marlet, Landmark - Near Kailashji Samosewala

New Delhi -110003

 

ORDER CANCELLATION: 

For prepaid orders, you may cancel an order within 24 hours of your purchase. The cancellation will be effective within 24 hours and a confirmation email will be sent immediately.
As part of usual business practice, if we receive a cancellation notice and the order has not been packaged / shipped by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us.


ABOUT STORE CREDITS: 


We do not issue cash refunds for returned items, but we will credit your IWMS account for the full purchase amount of the returned item or issue you store code for redemption. Please contact us over WhatsApp at 728-999-1606.

 

Store credit can be used towards any items for I WEAR MY STYLE. Incase the requested exchange item is not in stock, the client has six months to choose any other item. 
If your store credit exceeds the total amount of your next purchase, the excess credit balance will remain in your account and will be available for use towards any future purchases.
If your store credit does not cover the amount of your next purchase, you will be asked for another form of payment to cover the balance.

 

LATE RETURNS:

Merchandise that is not returned within 10 days of your original purchase date will not be accepted by our warehouse and will be returned to you. In case the transit time is longer, we require you to send us the tracking number of the parcel within 5 days of the original order being shipped to you.

 

CUSTOMISED ORDERS

We have a very strict NO RETURN policy for customised orders. If the colour, style and size has been customised and is not as per standard size chart or image given, we will accept NO RETURNS. For any changes to size, the customer has to send us back the parcel to our factory address and we will do alterations at an extra cost of INR 150 and above (depending on work).  Please note, colour variance can occur upto 10-15% in getting orders customised, depending on availability of fabric, limitations in photography, lighting and image settings. We do not take responsibility for the same. Brightness can differ.

Also, if the item is made as per measurements given by the client, we take no responsibility for fitting of the items. This is the client's responsibility. We leave margins in each dress to increase and decrease the size. Alterations can be done at an extra cost of 150/- each.

Prewedding and Maternity Gowns are made to order basis only. They are exchangeable for size issues or any defect. Usually defects will not happen as we are very strict with our quality checks.

 

SALE ORDERS

There is a no return policy for items on clearance. 

 

EXCHANGE ITEMS

Exchange process takes upto10-14 days. We do not have exchange for exchange items. 

 

By purchasing from our website, we assume the client has read and agreed to all the Returns and Refund policies. 

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